If you are scheduled for your initial evaluation, first off, thank you! We are excited to be a part of your recovery and health journey! Before you come in for your first visit you will be sent a packet of information that needs to be filled out prior to being seen. This allows us to review your medical history, list of medications, current complaints, and goals so we can be as efficient during our time as possible. It also allows us to track your recovery by using measurable tools to see progress. We know filling out forms is time-consuming and, quite frankly, annoying so we have worked hard to make it as simple as possible. Some other things that we recommend preparing beforehand are questions for us, your birth plan if you are pregnant, and any medical records that seem important (such as imaging or surgical reports). You can have any medical records faxed to our office beforehand if you would like them reviewed by your physical therapist prior to your visit. Our fax number is (520) 201-6519.

Yes! We understand that your family comes first and we want to support you and your family. We are all too familiar with the challenges of finding childcare to go to healthcare appointments, especially in the early postpartum period. We never want that to be a barrier to getting the care you deserve. If you have a baby or toddler we can make accommodations for your little one by using the clinic's pack-n-play, your stroller, or bringing a partner to watch the child. If you are breastfeeding we encourage you to breastfeed the baby whenever needed during your appointment. If you are pumping you are welcome to pump in the private room during your session as appropriate. If you have an older child, they can either sit in the room with us during your visit or they are welcome to sit in the lobby if that is a better option. Bringing baby to your appointment gives us a good opportunity to practice body mechanics, posture, and give tips on pain management with baby. It also allows us to give options of incorporating your little one into your exercise routine.

The state of Arizona is a direct access state meaning you do not need a referral from another provider to receive physical therapy services. Our office does not require a referral but if you have one we would gladly add it to your chart for review. Keep in mind that some insurance companies still require a referral so if you anticipate submitting for reimbursement through your insurance you should call to check your out-of-network benefits to see if this is required for them. Please use our insurance verification worksheet to guide you in this process. This is the sole responsibility of the patient to do.

Pelvic floor physical therapy is a specialized form of physical therapy that helps address dysfunctions of the pelvic floor muscles. This includes symptoms of pelvic pain, pain with intercourse, urinary or bowel dysfunctions, weakness, and prolapse to name a few. If pelvic floor physical therapy is deemed appropriate, an external and internal evaluation of the pelvic floor muscles will be performed with consent. A treatment plan will be created to address your unique situation to help you get back to what makes you happy. We know that this can seem very intimidating, so we make every effort to make this experience as safe and comfortable as possible. You will always be in a private room, covered appropriately, and you will always know what will happen before it occurs.

Yes! If having your loved one in the room with you during your examination and/or treatment is what you prefer that is fine with us! It can be beneficial to have your partner/spouse receive the education alongside you and we can give your partner tips to help in your recovery. This is especially helpful with pregnant women preparing for birth or people recovering from surgery.

We are “out-of-network” with all insurances including Medicare and Medicaid. This allows us to spend more one-on-one time in our sessions and provide the highest quality care to our patients. We collect payment at the time of service in the form of cash, credit card, check, flexible savings accounts, or health saving accounts. We absolutely work with each patient to develop a plan that works for their schedule, lifestyle, and budget. You may be able to file this with your insurance company for “out-of-network” reimbursement. If you are interested in knowing your level of reimbursement, please call your insurance provider and ask about their coverage for “out-of-network physical therapy”. Please use our insurance verification worksheet to guide you in this process. This is solely the responsibility of the patient. Upon request, we can provide a superbill or itemized bill with all the necessary information to submit it to your insurance. Again, this is the sole responsibility of the patient to do. We accept payment in the form of debit cards, credit cards, HSA, FSA, cash, and check.

In your initial evaluation (your first visit) you will sit down with your physical therapist and discuss your symptoms, medical history, goals and expectations. Your therapist will do testing for symptoms, available motion, strength, and coordination. You will need to be able to move around comfortably and have easy access to various body areas including your back, arms, and legs so please dress accordingly. Your therapist will discuss the findings of the examination and how we can address these issues. We will work with you to create a plan of action to achieve your goals. You will leave with an individualized home program with all necessary instructions as well as access to your personal patient portal.

Our care is specialized to those ages 18+, however, exceptions can be made on a case-by-case basis. Please reach out to our office if you would like your child to be seen by one of our physical therapists to see if we would be a good fit.